As a GuildQuality Guildmember, Pacific Homeworks relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Pacific Homeworks in San Diego, CA; Los Angeles, CA; Torrance, CA; Gardena, CA; Long Beach, CA; Lakewood, CA; North Hollywood, CA; Monterey Park, CA; Huntington Beach, CA; Oxnard, CA; and 186 other cities in California.
In this report, Pacific Homeworks has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 740 out of 1,597 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
Pacific Homeworks surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Pacific Homeworks customer, and if Pacific Homeworks completed work for you after January of 2014 but you haven't yet received a survey, please let us know.
Recently I have seen post about door knockers walking around trying to get people to do remodeling on their homes. ...
PLEASE DON'T TRUST Pacific Homeworks Inc.
This is from my Yelp Review:
Where to start?? I've read the majority of the reviews on here and have noticed a startling similarity between them all, the pushy sales team that spends hours talking about how great this "RIPOFF/SCAM Artist" company is, then they roll out this ridiculous price, which they try to get you to sign right then and there to receive a 15% discount. My 68 year old mother wanted to replace a five foot bay set of bay windows with one single window. They came out and find their almost 3 hour speel to get to an $8000 price tag, but if my mom signed right then and there, they would give her 15% off. My mom unfortunately was pressured into signing their contract with a 3 day cancellation. My brother and I told her not to, but she was trying to get them out of her house and that was the only was. My mom called and spoke to a manager by the name of Joey the next day to cancel, my brother did as well just to make sure these guys got it through their heads, an email was also sent to confirm cancellation of the job. Needless to say they didn't, I get home that same day at 3 pm after work and there's the salesman from the day before and his manager. His manager then drops the price to $5000 dollars, in which my mom told him that she wasn't interested at the time, BTW that was March 20, 2017. Yesterday, July 18, 2017 at 5:30 in the evening a guy shows up to do a final walk and to discuss the replacement window, because they found out they could get on single window to fit in that hole which was in the contract that they would do. We informed him it was cancelled months ago, he called his so-called manager, Alex, who was extremely rude to the point when I asked him what his company name was, he replied with " none of your business", I informed him that if any of his workers showed up that we would be calling the police to have them arrested, he then threatened to put a lien on the property. Needless to say this is a company that shouldn't have any sort of license to do business. I hope people read these reviews before they think of even having them in their house. BTW, all of their 5 star reviews on Facebook are from their own employees.
Unfortunately there are a lot of reviews just like this one for their company. Buyer Beware!!!See More